How Much Do Managed IT Services Cost?

Determining the cost of managed IT services for your business

One of the most common questions we get is “How much do your services cost?” And while the question seems simple, the answer is a bit more complicated.

So to help you zoom in on an answer, here’s a quick overview to help you get a sense of what the typical price range is. There’s also a short description of the common factors that influence the pricing and vary among clients.

This pricing is aimed at small businesses with 10 to 100 employees that have no other IT support on staff. And it tends to be most appropriate for Midwestern cities such as Milwaukee, Madison, and suburban Chicago.

If you find that you’re a larger business, or that you have some IT staff in-house, we’d be happy to provide you with some additional information and options including our Co-Managed IT Services.

How much do managed IT services cost?

For flat-rate managed services, costs typically range between $100 to $140 per user per month. This pricing includes everything you need for managing your servers and network, providing backup for your data, disaster recovery and business continuity services, network firewall security, endpoint security, and all-inclusive helpdesk support. These are all of the core systems and functions you’d need to have in-house to support your systems, but they’re provided by a team of experienced people instead of the one or two IT staff you would normally hire.

There are different factors that are involved that affect the pricing, but the primary two involve the complexity of your company’s technology and what services are included. So if you want to guesstimate what your pricing might be, review the impact items from below. Then pick a number from the range above and multiply the price times the number of users. That should get you in the rough ballpark.

Keep in mind also that Core Vision offers a variety of other pricing options. These include hourly-based support and A la carte options for network security, data protection and recovery, and system management.

What impacts your monthly price?

The complexity of the technology you are using and your company structure directly affects your monthly service rates. How your company operates, the clients you serve, your office locations, the line of business applications you use – these all go into the technology complexity that influences the price.

We often see two different businesses with the same number of employees have very different needs. For example, a 20-person CPA firm will have very different needs than a 20-person manufacturer. Both need a common level of security, reliability and support for the business, but they can vary greatly in terms of support hours, core applications, numbers of servers and the amount of data they produce.

Core business
applications

There tends to be a direct correlation between the number of core business applications that you use and the complexity of your IT systems. These applications are those you need to run your business. Things like QuickBooks or other accounting systems, CRM applications like Salesforce, ERP applications like Made-to-Manage, or one of the many industry-specific business applications that many small and mid-sized businesses use.

Number of
locations

The more offices and remote workers your company has, the greater the complexity. This includes ensuring that all locations work together smoothly and that everyone gets access to the resources they need – while making sure that outside parties are kept out.

Total amount
of data

This one isn’t quite so obvious but can often have a big impact on pricing as it typically affects the amount of storage that needs to be managed, protected and potentially recovered. Because of the variable nature of this between companies, this item may not be included in the typical per-user pricing.

There’s no one-size-fits-all price

A more accurate estimate will require that you engage with a provider to do a more in-depth discovery and review. This typically doesn’t need to be a huge project but will require a few hours of your time in order to be done properly.

The goal is to get enough information about your business and objectives, along with a review of your current technology, so that a proper scope of services can be identified. Once you have this you should be able to get prioritized recommendations on what your business needs and how much it will cost.

Want more info on pricing?

If you’re ready to have someone help you with pricing recommendations, just let us know. We offer free, no obligation assessments that don’t hurt at all. And as always, we won’t use the info you provide to SPAM you or put you on any mailing lists.