Your definition of business success is unique to you. Are you in growth mode? Looking to stabilize and maintain? Planning your succession or exit? Each unique definition requires a different strategy for your staff, your clients and your technology.
That’s why the foundation of our managed service process is understanding. Understanding your business, your staff and the way you work. That understanding leads to knowing what you need and what you don’t, for today and next year. Understanding is the difference between being a vendor versus being your partner.
At Core Vision, our process is designed to understand your vision of success then provide a custom solution to help you achieve it. Here are the key steps in our client journey.
We take the time to talk to you about your business goals, your challenges and your definition of success. We want to understand all the important day-to-day functions of your business and what changes you expect. Are you planning for growth? Adding locations or remote employees? Taking on new product lines?
Each answer we uncover will help to formulate a picture of your unique needs.
Once we understand your business requirements, we develop a strategy for your technology that fits your company, taking into account your current systems and needed changes. Leveraging our experience and best practices, we’ll design specific solutions that include the hardware, software and services needed. All with an eye on your budget and maximizing your investment.
Recognizing that your productivity is key, we’ll plan and execute new systems and upgrades around your schedule. Through your assigned project engineer, we’ll handle the data migration and implementation and keep you in the loop. Then we’ll complete the on-boarding to new services and make sure your team knows how to use the solutions in their daily work.
This is the core of what we do as your partner to ensure your systems are secure, reliable and protected. It’s the behind the scenes tasks of overnight system maintenance, daily notifications that things are running smoothly, responding 24/7 to events and warnings, and the other steps needed to keep your systems up and running. From our operations team to our customer service staff, our focus and priority is you.
Technology is complicated and at times far from perfect. That’s why we are always there to help you and your team should issues crop up. Whether it’s helping users solve a problem, making updates to applications, or new employee onboardings, we are always available to make sure nothing falls out of sync for your business.