VoIP Business Phone Systems

Isn’t it time for your phone system to help your business run better and save you money?

Allworx Business Phone Systems to Improve Your Communications

While email, text and video continue to enhance business communications, your phone system continues to be the primary source for connecting your employees, clients and prospects. And the need for better communications is only increasing with remote employees and a mobile workforce.

As your business needs have changed, you should also expect more from your phone system than just getting basic calls. Modern phone systems can improve your bottom line through increased employee productivity, better collaboration, improved mobility, and reduced costs.

While there are many options available, Core Vision leverages the Allworx phone systems for our small and mid-sized business clients. These systems have proven to be a great balance of quality, price and performance – outperforming hosted services with better call quality and a lower cost of ownership.

Business Benefits

Improved call quality over hosted phone services
Reduced monthly costs using VoIP phone services
Unifies multiple offices and remote workers
Integrates cell phones and Windows desktops
Includes Unified Communications with Email integration
Enterprise features including ACD and call reporting
Options for both on-premise and data center systems
Lower total cost of ownership vs. cloud-only services

A System Designed
For The Way You Work

With the continuing evolution of the Internet and how we communicate, businesses have changed and adapted the way they work. Yet most phone systems are still using outdated technologies that don’t meet the flexibility required for today. The need to support remote workers, multiple office locations, smartphones, and critical business applications requires a flexible system that can keep up with your business.

That’s where Core Vision and Allworx come into play. With over 20 years of experience, we’ve seen a lot of phone systems – and chose Allworx over all of the other on-premise and hosted solutions available today. Allworx was designed to provide VoIP services for SMB companies, with advanced features, simplified licensing, and flexibility built-in for ease of use. And because they develop their own servers, software and phones, their quality is well above the norm and easy to support.

We’ve helped businesses throughout the Milwaukee and Chicago metro areas communicate better and leverage their phone systems in new ways.

Pain Points Solved

Save on Traditional Phone Company Costs
Leveraging VoIP services you can typically eliminate traditional analog lines or PRI services – reducing your monthly phone services by 50% or more.
Maximize Accessibility and Collaboration
With mobile apps for smartphones and tablets you can take your business phone with you almost anywhere. And integration with Microsoft Teams means better collaboration with employees and clients.

Integration with Business Applications
Using the Allworx Softphone for Windows you’ll be able to integrate your phone system with key CRM applications like Zendesk and Salesforce.
Optional Data Center Hosting
Our CoreCloud hosting services can manage your phone system in our Tier 3 data center for higher reliability and availability. So you can get the best of both worlds!

How Does VoIP Work?

VoIP, or Voice over Internet Protocol, is a way of converting audio signals (like what you hear when you talk on the phone) into digital data that can be transmitted and received over the Internet. This isn’t a new technology, but rather has been in use for years by businesses and consumers … so it’s proven and reliable when setup correctly.

For a business, this allows the phone data to share much of the same equipment and Internet services you already have in place for normal Web and Internet use. It also allows you to have your phone system extended to remote sites and mobile workers – practically anywhere you have a reliable Internet connection.

When the VoIP phone calls go across the Internet, they hand off to other phone services through gateways (think cellular phone services, plain old analog lines, etc.). So a VoIP system can be used to make and receive calls with any other type of phone, anywhere in the world.

Why An On-Premise System vs Hosted Services?

While hosted phone services work for some clients, our experience in both selling and supporting on-premise and hosted solutions has led us to primarily recommend on-premise VoIP systems. And our experience with selling different on-premise systems has led us to choose Allworx VoIP systems over other options.

Why? While both types of services leverage VoIP to provide advanced features, the short answer comes down to three key reasons:

Call Quality. The Allworx on-premise phone systems have better call quality than the hosted services we’ve sold and supported.
Total Cost. Hosted phone services have a lower up-front cost, but over a standard 36 month contract can cost twice as much as an on-premise Allworx system. And just like leasing a car, you just keep paying year after year.
Support. Because hosted phone service providers take a large system and divvy it up between companies, support is typically provided by a remote call center … vs. a responsive local IT company like Core Vision.

For a more detailed look at the pro’s and con’s of each, click here for more information.

54%
“What we found is that more than half of the people we surveyed were not satisfied with their hosted phone solution”
– recent CenturyLink/Spiceworks survey.

Implementation Timeline

A typical Allworx Voice over IP Solution takes about 4-6 weeks to plan and implement. Our on-boarding process will walk you through each step, from finalizing the system solution, ordering the hardware and phone services for you, then prepping/installing and training your users.

We’ll also review how you want your calls to be handled, then setup any groups, call queues, auto-attendants, and other features that will make your business run smoother. The system is extremely flexible and can meet almost any business scenario, so we’ll take the time to make sure it fits your specific needs. Once the system is in place we can easily update it to further match how you decide you want things to work.

Review your current phone environment, then finalize and order the system and services.

Depending upon the size and complexity of your organization, this could vary from several days to a couple of weeks. It should only take a meeting or two with you to finalize the details.

Configure the system with your information and prep all of the phones and network.

Once the equipment is received we can begin configuring things for your business. We’ll finalize any last minute details and have time to plan for the change over. This process typically takes about a week or two.

Install the phones on-site, cutover your phone numbers, then train your users.

We’ll plan to install the phones on desks shortly before the pre-scheduled cut-over. Any phone numbers or service changes will happen within just a few minutes. Then we’ll test everything and make sure you and your employees are ready to go – including remote and mobile workers.

Questions about VoIP Phone Options?

If you’d like to learn more about business phone system options for your business, please contact us for more information. We’ll get notified of your request and have one of our consultants give you a call or setup a time to stop out. No charges or fees … just helpful information to see if we can assist.

(And no, we won’t stick your name on a mailing list or sell your information!)